Network or Group Operations Leader of the Year
Open to individuals with operational leadership responsibility extending beyond a single office. A network may comprise independently operated offices or businesses connected through a common brand, licence, franchise, membership or platform. A group may comprise multiple offices, business units or related real estate businesses operating under common ownership, executive leadership or central corporate control. Single-office administration or operations roles should enter Office Administrator of the Year.
What you will be asked
- 01
Role, remit and operational scope
Describe the nominee's role and the network or group they support. State the number of offices, businesses, business units, teams or member operations within their remit, the functions they lead, the people or departments they oversee, and the geographic scope of their responsibility. Explain why this is a network/group-level role rather than a single-office role. Maximum 500 words.
Max 500 wordsRequired - 02
Operational performance and improvement
Give specific examples of operational improvements delivered during the eligibility period. Include measurable outcomes such as time saved, costs reduced, capacity increased, processes standardised, service levels improved, errors reduced, productivity lifted or new offices/businesses successfully integrated. Maximum 500 words.
Max 500 wordsRequired - 03
Support to offices, businesses or network members
Explain how the nominee enables offices, member businesses, teams or business units to perform more effectively. Include examples of systems, resources, central services, problem-solving or operational support introduced or improved, together with evidence of uptake, satisfaction or business impact. Maximum 500 words.
Max 500 wordsRequired - 04
Governance, compliance and risk
Describe the nominee's role in maintaining consistent standards across the network or group. Include relevant work in compliance, governance, risk management, audit readiness, data, trust accounting, policies, business continuity or other controls, and provide measurable outcomes where available. Maximum 500 words.
Max 500 wordsRequired - 05
People leadership and capability
Explain how the nominee leads, develops or supports operational teams across multiple offices or businesses. Include examples of coaching, capability building, succession, collaboration, culture or improvements in team performance and retention. Maximum 500 words.
Max 500 wordsRequired - 06
Strategic impact and innovation
Describe the nominee's most significant strategic or innovative contribution during the eligibility period. Explain the business problem, the change or initiative led, how it was implemented across the network or group, and the measurable result. Maximum 500 words.
Max 500 wordsRequired
Eligibility period: achievements and results from 1 October 2025 to 1 October 2026 (inclusive). Submissions are open 1 October to 5 November 2026.
Supporting documents are optional but recommended: up to 4, 100 MB each.
How this category is judged
Operational leadership and scope
The scale, complexity and effectiveness of the nominee's operational leadership across multiple offices, businesses, business units or network members. Seniority alone does not determine the score.
Operational performance and improvement
Measurable improvements delivered through systems, processes, service delivery, efficiency, cost management, scalability or operational consistency.
Support to offices and businesses
The quality and measurable impact of operational support provided to offices, member businesses, teams or business units across the network or group.
Governance, compliance and risk
The nominee's contribution to governance, compliance, risk management, consistency of standards and operational resilience across the network or group.
People leadership and capability
How the nominee develops people, builds operational capability, improves collaboration and creates a high-performing service culture across multiple locations or businesses.
Strategic impact and innovation
The nominee's contribution to strategic priorities, change programs, technology adoption or new operating models, with evidence of business-wide impact.
- 01
Nominate
Every entry starts with a nomination for this category, and you can nominate yourself.
- 02
Answer the questions
Your submission workspace opens with the category questions, word limits and autosave.
- 03
Upload evidence
Attach supporting documents, data and third party proof of your claims.
- 04
Review and submit
Track status, completion and outcomes any time from My submissions.